Last Updated: [01.01.2025]
1. General Policy
Kentup.com primarily provides free content, product reviews, and affiliate recommendations. Most transactions occur on third-party platforms (e.g., Udemy, Amazon, Digistore24). Therefore:
- We do not process refunds directly for purchases made through affiliate links.
- Refund requests must be directed to the original seller/platform.
2. Digital Products (If You Sell Your Own)
(Only include this section if you sell eBooks, templates, or courses directly)
- Due to the nature of digital goods, all sales are final.
- Refunds may be considered only if:
- The product is technically defective (e.g., broken download link).
- You accidentally purchased the same product twice.
- To request a refund, email [Your Email] within 7 days of purchase with proof.
3. Free Courses & Downloads
- Free resources are provided “as-is” without warranties.
- No refunds apply (since no payment is collected).
4. Third-Party Purchases (Affiliate Links)
- We link to external platforms (e.g., Amazon, Udemy, Kajabi). Each has its own refund policy:
- Amazon: 30-day return window for physical products.
- Udemy: 30-day money-back guarantee for courses.
- Software/Tools: Check the provider’s policy (e.g., Canva, Semrush).
- Contact the seller directly for issues. We cannot intervene.
5. How to Request a Refund (For Your Products)
- Email [Your Email] with:
- Order number.
- Reason for refund.
- We’ll respond within 5 business days.
6. Policy Updates
We may update this policy. Changes take effect immediately upon posting.
Contact Us:
For refund inquiries, email [[email protected]].